--- title: "Companies using Gorgias (8,800+) · Nov 2026" description: "8,800+ companies use Gorgias. See who started in the last 90 days, who stopped, and where they went, by industry, size and country." url: https://www.incumbently.com/companies-using/gorgias --- Help desk · Last verified Nov 6, 2026 # Companies using Gorgias 8,800+ and counting. Incumbently sees 8,800+ companies using Gorgias. 390+ started in the last 90 days and 580+ stopped. Each one shows the signal type we found and when. [Start free](https://app.incumbently.com/signin)[See pricing](https://www.incumbently.com/pricing) New Gorgias customers, per month Dec 2025 – Oct 2026 8,800+ Companies using Gorgias 390+ Started in the last 90 days 580+ Stopped in the last 90 days The list ## Gorgias customers, newest first. Each row shows when we first saw the tool and the type of signal that confirms it. | Company | Industry | Size | Country | First seen | Signal | Status | | ----------------------------------------------- | ------------------------------- | ------ | ------- | ----------- | ------ | ------ | | Alight Health Formulas alighthealthformulas.com | Retail | 2–10 | US | Nov 6, 2026 | Web | New | | Hensslers Schnelle Nummer henssler.shop | Food and Beverage Manufacturing | 11–50 | DE | Nov 5, 2026 | Web | New | | 13 Seeds 13seeds.com.au | Retail | 2–10 | AU | Nov 5, 2026 | Web | New | | VELA velascarves.com | Retail Apparel and Fashion | 2–10 | US | Nov 4, 2026 | Web | New | | Van Staal vanstaal.com | Higher Education | 11–50 | US | Nov 4, 2026 | Web | New | | Uproot Clean uprootclean.com | Manufacturing | 2–10 | US | Nov 4, 2026 | Web | New | | Tavi Active taviactive.com | Retail | 2–10 | US | Nov 4, 2026 | Web | New | | Thomas I Punkt thomasipunkt.de | Apparel & Fashion | 51–200 | DE | Nov 4, 2026 | Web | New | | The Playtime Store theplaytimestore.com.au | Retail | 2–10 | AU | Nov 4, 2026 | Web | New | | The Hat Girls thehatgirls.com | Retail | 2–10 | US | Nov 3, 2026 | Web | New | | Ming Street mingstreet.com | Retail | 2–10 | DE | Nov 3, 2026 | Web | New | | Sojao sojao.shop | Retail | 11–50 | SG | Nov 3, 2026 | Web | New | Showing 12 of 8,800+ [See the full list](https://app.incumbently.com/signin) How we know ## Every signal behind the list. Agent scanning · 01 / 78 **MX records** Domain names `Microsoft 365 behind Mimecast`Shows adoption Domain names **9** Subdomains and tenants **7** Certificates **4** Website and app **12** Hiring **8** People **6** Company news **7** Vendors and partners **7** Public records **6** Code and infrastructure **8** Incumbent events **4** Leavers ## Where Gorgias leavers go. Share of companies that stopped using it and started using a rival in the same period. Freshdesk 56% [Zendesk](https://www.incumbently.com/switching/gorgias-to-zendesk) 44% Hiring ## Roles that ask for Gorgias. 250+ job posts named Gorgias in the last 90 days. Share by role, from the latest 250+. Customer service representative 43% Manager, customer service/front office 5% Customer service supervisor 5% Ecommerce specialist 4% Customer success specialist 4% Product designer 3% By industry ## Industries. Retail 45% Retail Apparel and Fashion 11% Manufacturing 5% Wellness and Fitness Services 4% Personal Care Product Manufacturing 4% Food and Beverage Services 3% By size ## Company size. 1 employee staff 1% 2–10 staff 55% 11–50 staff 29% 51–200 staff 11% 201–500 staff 2% 501–1,000 staff 1% 1,001–5,000 staff 1% Top countries US**54%** AU**12%** GB**11%** CA**6%** FR**2%** DE**2%** Questions ## Gorgias usage, answered. Incumbently sees 8,800+ companies using Gorgias as of Nov 6, 2026\. A company counts once we have a dated signal for it, such as a DNS record or website code. 390+ companies started using Gorgias in the last 90 days, and 1,700+ in the last 12 months. The newest are at the top of the list above. 580+ in the last 90 days. Of the leavers we could follow, the most started using Freshdesk (56%). The biggest industry is Retail (45% of companies), and 2–10 staff is the most common company size. Agents read public signals around the clock, such as DNS records, subdomains, website code and job posts. Each company shows the type of signal we found and when. More on Gorgias [Companies leaving Gorgias**580+** ](https://www.incumbently.com/leaving/gorgias)[Gorgias to Zendesk**4** ](https://www.incumbently.com/switching/gorgias-to-zendesk)[Zendesk vs Gorgias](https://www.incumbently.com/compare/zendesk-vs-gorgias)[Intercom vs Gorgias](https://www.incumbently.com/compare/intercom-vs-gorgias)[Zoho Desk vs Gorgias](https://www.incumbently.com/compare/zoho-desk-vs-gorgias)[Help desk market share](https://www.incumbently.com/market-share/help-desk) [Companies using All tools we track ](https://www.incumbently.com/companies-using)Related Your turn ## Sell to Gorgias customers? Track Gorgias and get an alert the week one of its customers adopts or drops a tool. Start free, no card needed. [Start free](https://app.incumbently.com/signin)[See pricing](https://www.incumbently.com/pricing)