--- title: "Companies using Zoho Desk (16K+) · Nov 2026" description: "16K+ companies use Zoho Desk. See who started in the last 90 days, who stopped, and where they went, by industry, size and country." url: https://www.incumbently.com/companies-using/zoho-desk --- Help desk · Last verified Nov 6, 2026 # Companies using Zoho Desk 16K+ and counting. Incumbently sees 16K+ companies using Zoho Desk. 790+ started in the last 90 days and 1,000+ stopped. Each one shows the signal type we found and when. [Start free](https://app.incumbently.com/signin)[See pricing](https://www.incumbently.com/pricing) New Zoho Desk customers, per month Dec 2025 – Oct 2026 16K+ Companies using Zoho Desk 790+ Started in the last 90 days 1,000+ Stopped in the last 90 days The list ## Zoho Desk customers, newest first. Each row shows when we first saw the tool and the type of signal that confirms it. | Company | Industry | Size | Country | First seen | Signal | Status | | ----------------------------------------------------------------- | ------------------------------------ | ----------- | ------- | ----------- | ------ | ------ | | Lifetime Skin Care Ctr lifetimeskincarecenters.com | Hospitals and Health Care | 2–10 | — | Nov 6, 2026 | Web | New | | Kpn Safety Solutions kpnsafety.com | Wholesale | 51–200 | CO | Nov 5, 2026 | Web | New | | Kalpavruksh Technologies kalpavruksh.com | IT Services and IT Consulting | 51–200 | IN | Nov 5, 2026 | Web | New | | Jordan Kuwait Bank jkb.com | Banking | 1,001–5,000 | JO | Nov 5, 2026 | Web | New | | Instituto Nacional del Cáncer argentina.gob.ar | Government Administration | 51–200 | AR | Nov 5, 2026 | Web | New | | Inglewood Coffee Roasters inglewoodcoffeeroasters.com.au | Food Production | 11–50 | AU | Nov 5, 2026 | Web | New | | Horizon AVL / Horizon AVL System Integration Group horizonavl.com | Business Consulting and Services | 11–50 | US | Nov 5, 2026 | Web | New | | Harry Norman, Realtors harrynorman.com | Real Estate Agents and Brokers | 501–1,000 | US | Nov 4, 2026 | Web | New | | Gtpl Kcbpl gtplkcbpl.com | Technology, Information and Internet | 501–1,000 | IN | Nov 4, 2026 | Web | New | | goVendas govendas.com | IT Services and IT Consulting | 11–50 | BR | Nov 4, 2026 | Web | New | | Giordani Turismo giordaniturismo.com.br | Travel Arrangements | 51–200 | BR | Nov 4, 2026 | Web | New | | Frasers Property Australia frasersproperty.com.au | Real Estate | 201–500 | AU | Nov 4, 2026 | Web | New | Showing 12 of 16K+ [See the full list](https://app.incumbently.com/signin) How we know ## Every signal behind the list. Agent scanning · 01 / 78 **MX records** Domain names `Microsoft 365 behind Mimecast`Shows adoption Domain names **9** Subdomains and tenants **7** Certificates **4** Website and app **12** Hiring **8** People **6** Company news **7** Vendors and partners **7** Public records **6** Code and infrastructure **8** Incumbent events **4** Leavers ## Where Zoho Desk leavers go. Share of companies that stopped using it and started using a rival in the same period. [Freshdesk](https://www.incumbently.com/switching/zoho-desk-to-freshdesk) 54% [Zendesk](https://www.incumbently.com/switching/zoho-desk-to-zendesk) 35% [Intercom](https://www.incumbently.com/switching/zoho-desk-to-intercom) 10% Gorgias 1% Hiring ## Roles that ask for Zoho Desk. 43 job posts named Zoho Desk in the last 90 days. Share by role, from the latest 43. Customer service representative 14% Customer success specialist 9% Backend engineer 7% IT support specialist 7% Electro-mechanical technician 5% Executive assistant 5% By industry ## Industries. IT Services and IT Consulting 7% Software Development 6% Financial Services 4% Hospitals and Health Care 3% Real Estate 3% Advertising Services 3% By size ## Company size. 2–10 staff 11% 11–50 staff 41% 51–200 staff 26% 201–500 staff 12% 501–1,000 staff 5% 1,001–5,000 staff 4% 5,001–10,000 staff 1% 10,001+ staff 1% Top countries US**48%** IN**5%** CA**4%** GB**3%** AE**3%** BR**3%** Questions ## Zoho Desk usage, answered. Incumbently sees 16K+ companies using Zoho Desk as of Nov 6, 2026\. A company counts once we have a dated signal for it, such as a DNS record or website code. 790+ companies started using Zoho Desk in the last 90 days, and 4,100+ in the last 12 months. The newest are at the top of the list above. 1,000+ in the last 90 days. Of the leavers we could follow, the most started using Freshdesk (54%). The biggest industry is IT Services and IT Consulting (7% of companies), and 11–50 staff is the most common company size. Agents read public signals around the clock, such as DNS records, subdomains, website code and job posts. Each company shows the type of signal we found and when. More on Zoho Desk [Companies leaving Zoho Desk**1,000+** ](https://www.incumbently.com/leaving/zoho-desk)[Zoho Desk to Zendesk**130+** ](https://www.incumbently.com/switching/zoho-desk-to-zendesk)[Zendesk to Zoho Desk**140+** ](https://www.incumbently.com/switching/zendesk-to-zoho-desk)[Zendesk vs Zoho Desk](https://www.incumbently.com/compare/zendesk-vs-zoho-desk)[Zoho Desk to Intercom**38** ](https://www.incumbently.com/switching/zoho-desk-to-intercom)[Intercom vs Zoho Desk](https://www.incumbently.com/compare/intercom-vs-zoho-desk)[Zoho Desk to Freshdesk**210** ](https://www.incumbently.com/switching/zoho-desk-to-freshdesk)[Freshdesk to Zoho Desk**220+** ](https://www.incumbently.com/switching/freshdesk-to-zoho-desk)[Zoho Desk vs Freshdesk](https://www.incumbently.com/compare/zoho-desk-vs-freshdesk)[Help desk market share](https://www.incumbently.com/market-share/help-desk) [Companies using All tools we track ](https://www.incumbently.com/companies-using)Related Your turn ## Sell to Zoho Desk customers? Track Zoho Desk and get an alert the week one of its customers adopts or drops a tool. Start free, no card needed. [Start free](https://app.incumbently.com/signin)[See pricing](https://www.incumbently.com/pricing)