---
title: "Companies leaving Gorgias: 580+ in the last 90 days"
description: "580+ companies stopped using Gorgias in the last 90 days. See who, where they went, and the signal behind each one."
url: https://www.incumbently.com/leaving/gorgias
---

Leavers · Last verified Nov 6, 2026

# Companies leaving Gorgias Spotted the week they go.

580+ companies stopped using Gorgias in the last 90 days. 9 of this year's leavers have already started using a rival. Here is who, and where they went.

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Companies dropping Gorgias, per month Dec 2025 – Oct 2026

580+ Stopped in the last 90 days

1,600+ Stopped in the last 12 months

9 Moved to a rival we track

Who's leaving

## Gorgias accounts, latest first.

Each row shows when the tool went away and, when we saw it, the rival they moved to.

| Company                                           | Industry                                | Size   | Moved to | Stopped     | Signal |
| ------------------------------------------------- | --------------------------------------- | ------ | -------- | ----------- | ------ |
| McLaren Store US mclarenstore.com                 | Retail                                  | 2–10   | —        | Nov 5, 2026 | Web    |
| Ulster Rugby ulsterrugbyshop.com                  | Retail                                  | 2–10   | —        | Nov 5, 2026 | Web    |
| FRM frmshop.nl                                    | Soap and Cleaning Product Manufacturing | 11–50  | —        | Nov 4, 2026 | Web    |
| Western Rise westernrise.com                      | Retail                                  | 2–10   | —        | Nov 4, 2026 | Web    |
| Guests on Earth guestsonearth.com                 | Soap and Cleaning Product Manufacturing | 2–10   | —        | Nov 4, 2026 | Web    |
| Tix & Mix tix-mix.com                             | Retail                                  | 2–10   | —        | Nov 4, 2026 | Web    |
| The Adventure Challenge theadventurechallenge.com | Retail                                  | 51–200 | —        | Nov 4, 2026 | Web    |
| The Spinsterz thespinsterz.com                    | Performing Arts                         | 2–10   | —        | Nov 4, 2026 | Web    |
| The Beehive MB thebeehivemb.com                   | Retail                                  | 2–10   | —        | Nov 3, 2026 | Web    |
| Stream Designz streamdesignz.com                  | Retail                                  | 2–10   | —        | Nov 3, 2026 | Web    |
| GoatGuns goatguns.com                             | Retail                                  | 2–10   | —        | Nov 3, 2026 | Web    |
| Sjöstrand Coffee sjostrandcoffee.com              | Retail                                  | 2–10   | —        | Nov 3, 2026 | Web    |

Showing 12 of 580+ [Get these as alerts](https://app.incumbently.com/signin)

Where they go

## Destinations.

Share of leavers that started using a rival in the same period.

Freshdesk 56%

[Zendesk](https://www.incumbently.com/switching/gorgias-to-zendesk) 44%

Who leaves

## Leavers by company size.

2–10 staff 57%

11–50 staff 30%

51–200 staff 10%

201–500 staff 1%

501–1,000 staff 1%

For sellers

## Selling against Gorgias? Hear about it the same week.

Track Gorgias and get an email, Slack or webhook alert when one of its customers drops it or adopts a rival.

Team chat · #competitor-alerts

**Incumbently** App · 9:41

3 new changes across your tools **Corvid Labs dropped Gorgias**
- DNS Dropped Gorgias: Corvid Labs (corvidlabs.com)
- Web Adopted Freshdesk: Corvid Labs (corvidlabs.com)
- DNS Dropped Gorgias: Saltbox Retail (saltboxretail.com)
Open in Incumbently

Illustrative · email on every plan, Slack or any webhook on Max

Questions

## Leaving Gorgias, answered.

580+ companies stopped using Gorgias in the last 90 days, and 1,600+ in the last 12 months.

Of the leavers we saw start a rival, the most moved to Freshdesk (56%), then Zendesk (44%).

We record a drop when the signals for Gorgias, such as its code on the company's website or its DNS records, go away.

More on Gorgias

[Companies using Gorgias**8,800+** ](https://www.incumbently.com/companies-using/gorgias)[Gorgias to Zendesk**4** ](https://www.incumbently.com/switching/gorgias-to-zendesk)[Zendesk vs Gorgias](https://www.incumbently.com/compare/zendesk-vs-gorgias)[Intercom vs Gorgias](https://www.incumbently.com/compare/intercom-vs-gorgias)[Zoho Desk vs Gorgias](https://www.incumbently.com/compare/zoho-desk-vs-gorgias)[Help desk market share](https://www.incumbently.com/market-share/help-desk)

[Leaving All tools we track ](https://www.incumbently.com/leaving)Related

Your turn

## Watch Gorgias for free.

See every company using your competitor, and know when they switch. Start free, no card needed.

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