---
title: "Companies leaving Zoho Desk: 1,000+ in the last 90 days"
description: "1,000+ companies stopped using Zoho Desk in the last 90 days. See who, where they went, and the signal behind each one."
url: https://www.incumbently.com/leaving/zoho-desk
---

Leavers · Last verified Nov 6, 2026

# Companies leaving Zoho Desk Spotted the week they go.

1,000+ companies stopped using Zoho Desk in the last 90 days. 380+ of this year's leavers have already started using a rival. Here is who, and where they went.

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Companies dropping Zoho Desk, per month Dec 2025 – Oct 2026

1,000+ Stopped in the last 90 days

7,000+ Stopped in the last 12 months

380+ Moved to a rival we track

Who's leaving

## Zoho Desk accounts, latest first.

Each row shows when the tool went away and, when we saw it, the rival they moved to.

| Company                                          | Industry                         | Size        | Moved to | Stopped     | Signal |
| ------------------------------------------------ | -------------------------------- | ----------- | -------- | ----------- | ------ |
| Lady Askari Limited ladyaskari.com               | Security and Investigations      | 51–200      | —        | Nov 5, 2026 | Web    |
| Kss Roadways Private Limited kssroadways.com     | Transportation/Trucking/Railroad | 51–200      | —        | Nov 5, 2026 | Web    |
| Kosmoscience kosmoscience.com                    | Research Services                | 51–200      | —        | Nov 5, 2026 | Web    |
| Kernel Data Recovery nucleustechnologies.com     | IT Services and IT Consulting    | 201–500     | —        | Nov 5, 2026 | Web    |
| Kenneth Clark Company, Inc. kennethclark.com     | Transportation/Trucking/Railroad | 11–50       | —        | Nov 5, 2026 | Web    |
| Baker Media josephbaker.com                      | Advertising Services             | 2–10        | —        | Nov 5, 2026 | Web    |
| JeffreyRoss Estate Agents jeffreyross.co.uk      | Real Estate                      | 51–200      | —        | Nov 5, 2026 | Web    |
| Jennifer Adams Brands, Inc. jenniferadams.com    | Manufacturing                    | 11–50       | —        | Nov 5, 2026 | Web    |
| Jennifer Fisher Jewelry jenniferfisher.com       | Retail Luxury Goods and Jewelry  | 11–50       | Gorgias  | Nov 5, 2026 | Web    |
| James Anderson Estate Agents jamesanderson.co.uk | Real Estate                      | 11–50       | —        | Nov 5, 2026 | Web    |
| Jano's Eventos janoseventos.com                  | Events Services                  | 1,001–5,000 | —        | Nov 5, 2026 | Web    |
| Intrade Africa intradeafrica.com                 | Market Research                  | 11–50       | —        | Nov 5, 2026 | Web    |

Showing 12 of 1,000+ [Get these as alerts](https://app.incumbently.com/signin)

Where they go

## Destinations.

Share of leavers that started using a rival in the same period.

[Freshdesk](https://www.incumbently.com/switching/zoho-desk-to-freshdesk) 54%

[Zendesk](https://www.incumbently.com/switching/zoho-desk-to-zendesk) 35%

[Intercom](https://www.incumbently.com/switching/zoho-desk-to-intercom) 10%

Gorgias 1%

Who leaves

## Leavers by company size.

2–10 staff 5%

11–50 staff 30%

51–200 staff 30%

201–500 staff 15%

501–1,000 staff 8%

1,001–5,000 staff 7%

5,001–10,000 staff 2%

10,001+ staff 3%

For sellers

## Selling against Zoho Desk? Hear about it the same week.

Track Zoho Desk and get an email, Slack or webhook alert when one of its customers drops it or adopts a rival.

Team chat · #competitor-alerts

**Incumbently** App · 9:41

3 new changes across your tools **Corvid Labs dropped Zoho Desk**
- DNS Dropped Zoho Desk: Corvid Labs (corvidlabs.com)
- Web Adopted Freshdesk: Corvid Labs (corvidlabs.com)
- DNS Dropped Zoho Desk: Saltbox Retail (saltboxretail.com)
Open in Incumbently

Illustrative · email on every plan, Slack or any webhook on Max

Questions

## Leaving Zoho Desk, answered.

1,000+ companies stopped using Zoho Desk in the last 90 days, and 7,000+ in the last 12 months.

Of the leavers we saw start a rival, the most moved to Freshdesk (54%), then Zendesk (35%).

We record a drop when the signals for Zoho Desk, such as its code on the company's website or its DNS records, go away.

More on Zoho Desk

[Companies using Zoho Desk**16K+** ](https://www.incumbently.com/companies-using/zoho-desk)[Zoho Desk to Zendesk**130+** ](https://www.incumbently.com/switching/zoho-desk-to-zendesk)[Zendesk to Zoho Desk**140+** ](https://www.incumbently.com/switching/zendesk-to-zoho-desk)[Zendesk vs Zoho Desk](https://www.incumbently.com/compare/zendesk-vs-zoho-desk)[Zoho Desk to Intercom**38** ](https://www.incumbently.com/switching/zoho-desk-to-intercom)[Intercom vs Zoho Desk](https://www.incumbently.com/compare/intercom-vs-zoho-desk)[Zoho Desk to Freshdesk**210** ](https://www.incumbently.com/switching/zoho-desk-to-freshdesk)[Freshdesk to Zoho Desk**220+** ](https://www.incumbently.com/switching/freshdesk-to-zoho-desk)[Zoho Desk vs Freshdesk](https://www.incumbently.com/compare/zoho-desk-vs-freshdesk)[Help desk market share](https://www.incumbently.com/market-share/help-desk)

[Leaving All tools we track ](https://www.incumbently.com/leaving)Related

Your turn

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