--- title: "Companies switching from Gorgias to Zendesk: 4 since Nov 6, 2025" description: "4 companies stopped using Gorgias and started using Zendesk since Nov 6, 2025. See who, and how long the move took." url: https://www.incumbently.com/switching/gorgias-to-zendesk --- Switching · Last verified Nov 6, 2026 # Companies switching from Gorgias to Zendesk 4 since Nov 6, 2025. 4 companies stopped using Gorgias and started using Zendesk since Nov 6, 2025, and 27 went the other way. For the median company, the two changes were 97 days apart. [Start free](https://app.incumbently.com/signin)[See pricing](https://www.incumbently.com/pricing) 4 Gorgias → Zendesk 27 Zendesk → Gorgias 97 days Median gap between the changes Real switches ## How it unfolded. The latest 3 moves from Gorgias to Zendesk, step by step. **Mars The Label** 1. Mar 17, 2026 Started using Zendesk Web 2. Jul 11, 2026 Stopped using Gorgias Web **Cannaray Brands** 1. Jan 31, 2026 Started using Zendesk Web 2. May 8, 2026 Stopped using Gorgias Web **Baudville** 1. Feb 24, 2026 Started using Zendesk Web 2. May 1, 2026 Stopped using Gorgias Web Who switched ## Companies that made the move. | Company | Country | Started Zendesk | Stopped Gorgias | Signal | | ------------------------------- | ------- | --------------- | --------------- | ------ | | Mars The Label marsthelabel.com | GB | Mar 17, 2026 | Jul 11, 2026 | Web | | Cannaray Brands cannaraycbd.com | GB | Jan 31, 2026 | May 8, 2026 | Web | | Baudville baudville.com | US | Feb 24, 2026 | May 1, 2026 | Web | | Algenist algenist.com | US | Jan 30, 2026 | Mar 17, 2026 | Web | Showing 4 of 4 [Get alerts for new switches](https://app.incumbently.com/signin) Order ## Which change comes first. Started Zendesk first 100% Questions ## Gorgias to Zendesk, answered. 4 since Nov 6, 2025: each stopped using Gorgias and started using Zendesk in that time. 27 moved the other way. For the median company, the two changes were 97 days apart. Started Zendesk first: 100% of the companies we saw. We record a drop when the signals for Gorgias go away, and an adoption when we first see Zendesk, for example in website code or DNS records. A switch is both, at the same company. More on Gorgias [Companies using Gorgias**8,800+** ](https://www.incumbently.com/companies-using/gorgias)[Companies leaving Gorgias**580+** ](https://www.incumbently.com/leaving/gorgias)[Zendesk vs Gorgias](https://www.incumbently.com/compare/zendesk-vs-gorgias)[Intercom vs Gorgias](https://www.incumbently.com/compare/intercom-vs-gorgias)[Zoho Desk vs Gorgias](https://www.incumbently.com/compare/zoho-desk-vs-gorgias)[Help desk market share](https://www.incumbently.com/market-share/help-desk) [Switching All switches we track ](https://www.incumbently.com/switching)Related Your turn ## Sell Zendesk? Find the next switch. See every company using your competitor, and know when they switch. Start free, no card needed. [Start free](https://app.incumbently.com/signin)[See pricing](https://www.incumbently.com/pricing)