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Head to head · Last verified Nov 4, 2026

Front vs Intercom Who uses which, and who's switching.

Front is used by 4,072 companies we track and Intercom by 17,354. 328 use both. In the last 12 months, 33 moved from Front to Intercom and 116 went the other way.

4,072Front17,354Intercom328Both
4,072Companies using Front
17,354Companies using Intercom
328Using both
Over time

Adoption, month by month.

D3,226JFMAMJJASON4,045
FrontDec 2025 – Nov 2026
D13,704JFMAMJJASON16,841
IntercomDec 2025 – Nov 2026
Front

By company size.

501–1,00028%
1,001–5,00022%
11–5020%
201–50019%
51–20011%
Intercom

By company size.

501–1,00025%
201–50023%
51–20020%
1,001–5,00018%
11–5014%
Questions

Front vs Intercom, answered.

Intercom is used by more of the companies we track: 17,354 versus 4,072.

328 companies use both, usually during a migration or with different teams on each.

In the last 12 months, 33 moved from Front to Intercom and 116 moved from Intercom to Front.

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