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Head to head · Last verified Nov 4, 2026

Front vs Zendesk Who uses which, and who's switching.

Front is used by 4,072 companies we track and Zendesk by 24,186. 528 use both. In the last 12 months, 43 moved from Front to Zendesk and 142 went the other way.

4,072Front24,186Zendesk528Both
4,072Companies using Front
24,186Companies using Zendesk
528Using both
Over time

Adoption, month by month.

D3,226JFMAMJJASON4,045
FrontDec 2025 – Nov 2026
D19,244JFMAMJJASON23,648
ZendeskDec 2025 – Nov 2026
Front

By company size.

501–1,00028%
1,001–5,00022%
11–5020%
201–50019%
51–20011%
Zendesk

By company size.

51–20031%
11–5027%
1,001–5,00019%
201–50015%
501–1,0008%
Questions

Front vs Zendesk, answered.

Zendesk is used by more of the companies we track: 24,186 versus 4,072.

528 companies use both, usually during a migration or with different teams on each.

In the last 12 months, 43 moved from Front to Zendesk and 142 moved from Zendesk to Front.

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