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Head to head · Last verified Nov 4, 2026

Freshdesk vs Front Who uses which, and who's switching.

Freshdesk is used by 11,524 companies we track and Front by 4,072. 551 use both. In the last 12 months, 157 moved from Freshdesk to Front and 41 went the other way.

11,524Freshdesk4,072Front551Both
11,524Companies using Freshdesk
4,072Companies using Front
551Using both
Over time

Adoption, month by month.

D9,102JFMAMJJASON11,341
FreshdeskDec 2025 – Nov 2026
D3,226JFMAMJJASON4,045
FrontDec 2025 – Nov 2026
Freshdesk

By company size.

51–20036%
201–50022%
501–1,00019%
1,001–5,00012%
11–5011%
Front

By company size.

501–1,00028%
1,001–5,00022%
11–5020%
201–50019%
51–20011%
Questions

Freshdesk vs Front, answered.

Freshdesk is used by more of the companies we track: 11,524 versus 4,072.

551 companies use both, usually during a migration or with different teams on each.

In the last 12 months, 157 moved from Freshdesk to Front and 41 moved from Front to Freshdesk.

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