Template preview with sample data. Company names and numbers are placeholders until this page is connected to the Incumbently API.
Help desk · Last verified Nov 4, 2026

Companies using Freshdesk 11,524 and counting.

Incumbently tracks 11,524 companies using Freshdesk. 527 started in the last 90 days and 365 stopped. Each one shows which signal we found and when.

D9,102JFMAMJ10,185JASON11,341
Companies using FreshdeskDec 2025 – Nov 2026
11,524Companies using Freshdesk
527Started in the last 90 days
365Stopped in the last 90 days
The list

Freshdesk customers, newest first.

Each row shows when we first saw the tool and which signals confirm it.

CompanyIndustrySizeCountryFirst seenEvidenceStatusRedwing Cloudredwingcloud.comEnergy501–1,000UKSep 21, 2026CertHireWebNewKitebird Analyticskitebirdanalytics.comHealthcare11–50UKOct 7, 2026CertJobsNewNimbus Paynimbuspay.comFintech51–200USOct 12, 2026DNSCertJobsHireWebNewKitebird Retailkitebirdretail.comHealthcare201–500DEAug 26, 2026DNSCertWebNewRedwing Roboticsredwingrobotics.comManufacturing501–1,000AUSep 30, 2026JobsHireWebNewCorvid Healthcorvidhealth.comSoftware51–200SESep 19, 2026CertJobsWebNewTidewater Roboticstidewaterrobotics.comRetail51–200CASep 25, 2026HireNewHalcyon Workshalcyonworks.comHealthcare201–500CASep 6, 2026DNSLeavingNorthstar Analyticsnorthstaranalytics.comHealthcare11–50USMay 15, 2026WebActiveFoxglove Cloudfoxglovecloud.comManufacturing201–500DEJun 20, 2024JobsHireLeavingIronwood Systemsironwoodsystems.comFintech1,001–5,000SEMar 14, 2026HireActiveEmberly Insuranceemberlyinsurance.comSoftware1,001–5,000NLApr 24, 2026HireWebActive
Showing 12 of 11,524See the full list in Claude
How we know

Every signal behind the list.

Agent scanning · 01 / 78MX recordsDomain namesMicrosoft 365 behind MimecastShows adoption
Domain names 9
Subdomains and tenants 7
Certificates 4
Website and app 12
Hiring 8
People 6
Company news 7
Vendors and partners 7
Public records 6
Code and infrastructure 8
Incumbent events 4
Leavers

Where Freshdesk leavers go.

Hiring

Roles hiring for Freshdesk.

CX Systems Admin258
Head of Customer Support254
Support Operations Manager249
Support Engineer51
By industry

Industries.

Logistics23%
Insurance19%
Fintech18%
Software15%
Retail13%
Healthcare12%
By size

Company size.

51–20036%
201–50022%
501–1,00019%
1,001–5,00012%
11–5011%
Questions

Freshdesk usage, answered.

Incumbently tracks 11,524 companies using Freshdesk as of Nov 4, 2026. We count a company once we have at least one dated signal, like a DNS record, certificate or job post.

527 companies started using Freshdesk in the last 90 days. They are marked "New" in the list above.

Most leavers move to Front (42%), then Intercom (38%).

Agents read public signals around the clock: DNS records, subdomains, certificate logs, website code, job posts and new hires. Each company shows which signal we found and when.

Your turn

Sell to Freshdesk customers?

Get an alert the week a Freshdesk customer starts looking around, with the signal and the right buyer. Start free, no card needed.