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Switching · Last verified Nov 4, 2026
Companies switching from Freshdesk to Zendesk 262 in the last 12 months.
We found 262 companies moving from Freshdesk to Zendesk in the last 12 months, and 145 going the other way. A typical move takes about 58 days from the first job post to Freshdesk being removed.
262Freshdesk → Zendesk, last 12 months
145Zendesk → Freshdesk
58 daysMedian time to switch
How it unfolds
The signals, in order.
A typical Freshdesk to Zendesk switch, step by step. Each step is a signal we can see.
- Day 0Job post mentions ZendeskJobs
- Day 9Zendesk subdomain appears in certificate logsCert
- Day 21New hire who used Zendesk beforeHire
- Day 38DNS records for Zendesk go liveDNS
- Day 74Freshdesk records removedDNS
Who is switching
Accounts mid-move.
CompanyStageStartedIndustryEvidenceNorthstar Studionorthstarstudio.comMigratingJun 9, 2026MediaDNSHireOrchard Worksorchardworks.comMigratingSep 2, 2026SoftwareDNSCertHireHalcyon Workshalcyonworks.comMigratingSep 19, 2026LogisticsCertSaltbox Healthsaltboxhealth.comMigratingAug 15, 2026SoftwareDNSJobsZephyr Insurancezephyrinsurance.comMigratingAug 12, 2026HealthcareJobsUpland Energyuplandenergy.comEvaluatingMay 12, 2026SoftwareDNSCertJobsWebCopperleaf Logisticscopperleaflogistics.comDoneJul 4, 2026InsuranceDNSHireVantage Freightvantagefreight.comMigratingOct 26, 2026LogisticsDNSJobsWebUpland Clouduplandcloud.comMigratingJun 22, 2026RetailDNSJobsWebTidewater Freighttidewaterfreight.comEvaluatingJun 10, 2026EnergyDNS
Showing 10 of 262Get alerts for new switches
Stages
Where they are now.
Questions
Freshdesk to Zendesk, answered.
262 in the last 12 months, based on observed signals. 145 moved the other way.
About 58 days from the first job post to Freshdesk being removed, for the median company.
We look for a sequence: job posts that name the new tool, a new subdomain in certificate logs, a new hire who used it before, DNS records going live, and the old tool's records disappearing.
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