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Switching · Last verified Nov 4, 2026
Companies switching from Zendesk to Freshdesk 467 in the last 12 months.
We found 467 companies moving from Zendesk to Freshdesk in the last 12 months, and 219 going the other way. A typical move takes about 52 days from the first job post to Zendesk being removed.
467Zendesk → Freshdesk, last 12 months
219Freshdesk → Zendesk
52 daysMedian time to switch
How it unfolds
The signals, in order.
A typical Zendesk to Freshdesk switch, step by step. Each step is a signal we can see.
- Day 0Job post mentions FreshdeskJobs
- Day 9Freshdesk subdomain appears in certificate logsCert
- Day 21New hire who used Freshdesk beforeHire
- Day 38DNS records for Freshdesk go liveDNS
- Day 74Zendesk records removedDNS
Who is switching
Accounts mid-move.
CompanyStageStartedIndustryEvidenceEmberly Studioemberlystudio.comMigratingSep 5, 2026FintechCertWebZephyr Analyticszephyranalytics.comMigratingJun 6, 2026InsuranceDNSThistle Roboticsthistlerobotics.comMigratingMay 16, 2026SoftwareDNSCertWebMeridian Roboticsmeridianrobotics.comDoneSep 25, 2026RetailCertVantage Roboticsvantagerobotics.comDoneOct 5, 2026InsuranceDNSJobsZephyr Analyticszephyranalytics.comMigratingAug 25, 2026FintechDNSPinecrest Analyticspinecrestanalytics.comDoneAug 14, 2026MediaJobsHireWebYardline Cloudyardlinecloud.comDoneOct 7, 2026LogisticsDNSCertJobsHireWebSaltbox Mediasaltboxmedia.comDoneNov 4, 2026InsuranceDNSCertMeridian Analyticsmeridiananalytics.comEvaluatingMay 24, 2026ManufacturingWeb
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Stages
Where they are now.
Questions
Zendesk to Freshdesk, answered.
467 in the last 12 months, based on observed signals. 219 moved the other way.
About 52 days from the first job post to Zendesk being removed, for the median company.
We look for a sequence: job posts that name the new tool, a new subdomain in certificate logs, a new hire who used it before, DNS records going live, and the old tool's records disappearing.
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