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Switch signals · Last verified Nov 4, 2026

Companies leaving Zendesk Spotted before the contract ends.

725 companies using Zendesk show signs of switching right now. 334 are still early, hiring for a replacement. Here is who, and where they're heading.

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Accounts with switch signalsDec 2025 – Nov 2026
725Showing switch signals
334Early: hiring for a replacement
348Removed Zendesk in 90 days
Who's leaving

Zendesk accounts in play.

Sorted by how far along the switch is.

CompanyStageHeading toSinceEvidenceMarlow FreightInsurance · 51–200Hiring for a replacementFrontOct 13, 2026JobsSaltbox HealthFintech · 201–500Replacement liveIntercomNov 3, 2026CertJobsWebVantage PayInsurance · 51–200Hiring for a replacementIntercomOct 9, 2026JobsHireSilverline BankHealthcare · 201–500Hiring for a replacementFreshdeskSep 7, 2026JobsQuarry SystemsHealthcare · 11–50Replacement liveFrontSep 20, 2026DNSCertJobsWebQuarry RoboticsSoftware · 1,001–5,000Hiring for a replacementFrontSep 18, 2026JobsNimbus InsuranceInsurance · 501–1,000RemovedFreshdeskOct 19, 2026DNSJobsMeridian BankFintech · 501–1,000Replacement liveFrontSep 14, 2026DNSCertJobsWebYardline EnergyEnergy · 1,001–5,000Hiring for a replacementFreshdeskSep 15, 2026JobsHalcyon StudioMedia · 501–1,000Replacement liveIntercomOct 16, 2026DNSCertJobsWeb
Showing 10 of 725Get these as alerts
Where they go

Destinations.

What tipped us off

First signals.

Both tools live at once16%
Certificate not renewed15%
Replacement subdomain went live14%
Contract award ends14%
Job posts name a replacement10%
DNS TTL dropped before cutover10%
Logo removed from vendor site9%
New hire from a rival's customer6%
Old tool's DNS records removed6%
For sellers

Selling against Zendesk? Hear about it the same week.

Watch Zendesk and get a Slack or email alert when one of its customers starts moving, with the signals and the person to contact.

Team chat · #switch-alerts
IncumbentlyApp · 9:41
Switch alert · score 91Corvid Labs is moving off Zendesk
  • Jobs 3 job posts ask for Intercom experience
  • Cert New support subdomain issued 9 days ago
  • Hire New Head of Support joined from a Intercom customer
Suggested buyer · Head of Customer SupportOpen case fileDraft email
Illustrative · alerts post to Slack, email or a webhook
Questions

Leaving Zendesk, answered.

725 companies using Zendesk show at least one switch signal right now. 334 are at the earliest stage, hiring for a replacement.

The most common destination is Intercom (50%), followed by Front (29%).

A job post that names a replacement, a new subdomain or DNS record for another tool, a new hire who used the other tool, or the old tool's records disappearing.

Your turn

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