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Switching · Last verified Nov 4, 2026
Companies switching from Zendesk to Intercom 258 in the last 12 months.
We found 258 companies moving from Zendesk to Intercom in the last 12 months, and 122 going the other way. A typical move takes about 68 days from the first job post to Zendesk being removed.
258Zendesk → Intercom, last 12 months
122Intercom → Zendesk
68 daysMedian time to switch
How it unfolds
The signals, in order.
A typical Zendesk to Intercom switch, step by step. Each step is a signal we can see.
- Day 0Job post mentions IntercomJobs
- Day 9Intercom subdomain appears in certificate logsCert
- Day 21New hire who used Intercom beforeHire
- Day 38DNS records for Intercom go liveDNS
- Day 74Zendesk records removedDNS
Who is switching
Accounts mid-move.
CompanyStageStartedIndustryEvidenceHarbor Systemsharborsystems.comDoneJun 12, 2026ManufacturingDNSJobsHireQuarry Payquarrypay.comDoneSep 2, 2026HealthcareDNSCertJobsWebHarbor Bankharborbank.comDoneSep 1, 2026LogisticsDNSCertWebVantage Retailvantageretail.comMigratingAug 12, 2026RetailDNSCertWebKitebird Logisticskitebirdlogistics.comMigratingOct 9, 2026ManufacturingDNSVerdant Healthverdanthealth.comMigratingOct 5, 2026SoftwareJobsHireFoxglove Mediafoxglovemedia.comMigratingOct 24, 2026LogisticsDNSCopperleaf Energycopperleafenergy.comDoneMay 19, 2026HealthcareCertJobsHireWebHarbor Energyharborenergy.comDoneJul 16, 2026EnergyCertHireNorthstar Logisticsnorthstarlogistics.comMigratingNov 4, 2026MediaHireWeb
Showing 10 of 258Get alerts for new switches
Stages
Where they are now.
Questions
Zendesk to Intercom, answered.
258 in the last 12 months, based on observed signals. 122 moved the other way.
About 68 days from the first job post to Zendesk being removed, for the median company.
We look for a sequence: job posts that name the new tool, a new subdomain in certificate logs, a new hire who used it before, DNS records going live, and the old tool's records disappearing.
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