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Switching · Last verified Nov 4, 2026
Companies switching from Intercom to Zendesk 247 in the last 12 months.
We found 247 companies moving from Intercom to Zendesk in the last 12 months, and 66 going the other way. A typical move takes about 44 days from the first job post to Intercom being removed.
247Intercom → Zendesk, last 12 months
66Zendesk → Intercom
44 daysMedian time to switch
How it unfolds
The signals, in order.
A typical Intercom to Zendesk switch, step by step. Each step is a signal we can see.
- Day 0Job post mentions ZendeskJobs
- Day 9Zendesk subdomain appears in certificate logsCert
- Day 21New hire who used Zendesk beforeHire
- Day 38DNS records for Zendesk go liveDNS
- Day 74Intercom records removedDNS
Who is switching
Accounts mid-move.
CompanyStageStartedIndustryEvidenceMarlow Paymarlowpay.comMigratingJun 11, 2026ManufacturingDNSCertNorthstar Roboticsnorthstarrobotics.comEvaluatingJul 19, 2026LogisticsDNSJobsHireWebYardline Analyticsyardlineanalytics.comMigratingJun 10, 2026HealthcareDNSCertJobsHireWebGranite Retailgraniteretail.comDoneSep 8, 2026LogisticsDNSCertJobsHireCopperleaf Paycopperleafpay.comDoneJun 18, 2026EnergyDNSCertHireSaltbox Mediasaltboxmedia.comEvaluatingSep 27, 2026HealthcareJobsHireWebJuniper Payjuniperpay.comEvaluatingJun 19, 2026SoftwareDNSCertWebThistle Logisticsthistlelogistics.comEvaluatingAug 21, 2026HealthcareCertWebRedwing Systemsredwingsystems.comEvaluatingJun 18, 2026MediaDNSCertJuniper Mediajunipermedia.comDoneSep 30, 2026SoftwareDNSCert
Showing 10 of 247Get alerts for new switches
Stages
Where they are now.
Questions
Intercom to Zendesk, answered.
247 in the last 12 months, based on observed signals. 66 moved the other way.
About 44 days from the first job post to Intercom being removed, for the median company.
We look for a sequence: job posts that name the new tool, a new subdomain in certificate logs, a new hire who used it before, DNS records going live, and the old tool's records disappearing.
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