Help desk · Last verified Nov 6, 2026

Companies using Gorgias 8,800+ and counting.

Incumbently sees 8,800+ companies using Gorgias. 390+ started in the last 90 days and 580+ stopped. Each one shows the signal type we found and when.

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New Gorgias customers, per monthDec 2025 – Oct 2026
8,800+Companies using Gorgias
390+Started in the last 90 days
580+Stopped in the last 90 days
The list

Gorgias customers, newest first.

Each row shows when we first saw the tool and the type of signal that confirms it.

CompanyIndustrySizeCountryFirst seenSignalStatusAlight Health Formulasalighthealthformulas.comRetail2–10USNov 6, 2026WebNewHensslers Schnelle Nummerhenssler.shopFood and Beverage Manufacturing11–50DENov 5, 2026WebNew13 Seeds13seeds.com.auRetail2–10AUNov 5, 2026WebNewVELAvelascarves.comRetail Apparel and Fashion2–10USNov 4, 2026WebNewVan Staalvanstaal.comHigher Education11–50USNov 4, 2026WebNewUproot Cleanuprootclean.comManufacturing2–10USNov 4, 2026WebNewTavi Activetaviactive.comRetail2–10USNov 4, 2026WebNewThomas I Punktthomasipunkt.deApparel & Fashion51–200DENov 4, 2026WebNewThe Playtime Storetheplaytimestore.com.auRetail2–10AUNov 4, 2026WebNewThe Hat Girlsthehatgirls.comRetail2–10USNov 3, 2026WebNewMing Streetmingstreet.comRetail2–10DENov 3, 2026WebNewSojaosojao.shopRetail11–50SGNov 3, 2026WebNew
Showing 12 of 8,800+See the full list
How we know

Every signal behind the list.

Agent scanning · 01 / 78MX recordsDomain namesMicrosoft 365 behind MimecastShows adoption
Domain names 9
Subdomains and tenants 7
Certificates 4
Website and app 12
Hiring 8
People 6
Company news 7
Vendors and partners 7
Public records 6
Code and infrastructure 8
Incumbent events 4
Leavers

Where Gorgias leavers go.

Share of companies that stopped using it and started using a rival in the same period.

Freshdesk56%
Hiring

Roles that ask for Gorgias.

250+ job posts named Gorgias in the last 90 days. Share by role, from the latest 250+.

Customer service representative43%
Manager, customer service/front office5%
Customer service supervisor5%
Ecommerce specialist4%
Customer success specialist4%
Product designer3%
By industry

Industries.

Retail45%
Retail Apparel and Fashion11%
Manufacturing5%
Wellness and Fitness Services4%
Personal Care Product Manufacturing4%
Food and Beverage Services3%
By size

Company size.

1 employee staff1%
2–10 staff55%
11–50 staff29%
51–200 staff11%
201–500 staff2%
501–1,000 staff1%
1,001–5,000 staff1%
Top countries
US54%AU12%GB11%CA6%FR2%DE2%
Questions

Gorgias usage, answered.

Incumbently sees 8,800+ companies using Gorgias as of Nov 6, 2026. A company counts once we have a dated signal for it, such as a DNS record or website code.

390+ companies started using Gorgias in the last 90 days, and 1,700+ in the last 12 months. The newest are at the top of the list above.

580+ in the last 90 days. Of the leavers we could follow, the most started using Freshdesk (56%).

The biggest industry is Retail (45% of companies), and 2–10 staff is the most common company size.

Agents read public signals around the clock, such as DNS records, subdomains, website code and job posts. Each company shows the type of signal we found and when.

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