Head to head · Last verified Nov 6, 2026
Intercom vs Gorgias Who uses which, and who's switching.
We see 18K+ companies using Intercom and 8,800+ using Gorgias. In the last 12 months, 950+ started on Intercom and 1,700+ on Gorgias. 0 moved from Intercom to Gorgias, and 0 the other way.
18K+Companies using Intercom
8,800+Companies using Gorgias
Switched between them
Over time
New customers, month by month.
Switching
Who moves which way.
Companies that stopped using one and started using the other since Nov 6, 2025.
Intercom
By company size.
Gorgias
By company size.
Intercom
Top industries.
Gorgias
Top industries.
Questions
Intercom vs Gorgias, answered.
Intercom is used by more of the companies we see: 18K+ against 8,800+.
In the last 12 months, 950+ companies started using Intercom and 1,700+ started using Gorgias.
Since Nov 6, 2025, 0 moved from Intercom to Gorgias and 0 moved from Gorgias to Intercom.
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