Head to head · Last verified Nov 6, 2026
Zoho Desk vs Gorgias Who uses which, and who's switching.
We see 16K+ companies using Zoho Desk and 8,800+ using Gorgias. In the last 12 months, 4,100+ started on Zoho Desk and 1,700+ on Gorgias. 2 moved from Zoho Desk to Gorgias, and 0 the other way.
16K+Companies using Zoho Desk
8,800+Companies using Gorgias
2Switched between them
Over time
New customers, month by month.
Switching
Who moves which way.
Companies that stopped using one and started using the other since Nov 6, 2025.
Zoho Desk
By company size.
Gorgias
By company size.
Zoho Desk
Top industries.
Gorgias
Top industries.
Questions
Zoho Desk vs Gorgias, answered.
Zoho Desk is used by more of the companies we see: 16K+ against 8,800+.
In the last 12 months, 4,100+ companies started using Zoho Desk and 1,700+ started using Gorgias.
Since Nov 6, 2025, 2 moved from Zoho Desk to Gorgias and 0 moved from Gorgias to Zoho Desk.
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