Switching · Last verified Nov 6, 2026
Companies switching from Gorgias to Zendesk 4 since Nov 6, 2025.
4 companies stopped using Gorgias and started using Zendesk since Nov 6, 2025, and 27 went the other way. For the median company, the two changes were 97 days apart.
4Gorgias → Zendesk
27Zendesk → Gorgias
97 daysMedian gap between the changes
Real switches
How it unfolded.
The latest 3 moves from Gorgias to Zendesk, step by step.
Mars The Label
- Mar 17, 2026Started using ZendeskWeb
- Jul 11, 2026Stopped using GorgiasWeb
Cannaray Brands
- Jan 31, 2026Started using ZendeskWeb
- May 8, 2026Stopped using GorgiasWeb
Baudville
- Feb 24, 2026Started using ZendeskWeb
- May 1, 2026Stopped using GorgiasWeb
Who switched
Companies that made the move.
CompanyCountryStarted ZendeskStopped GorgiasSignalMars The Labelmarsthelabel.comGBMar 17, 2026Jul 11, 2026WebCannaray Brandscannaraycbd.comGBJan 31, 2026May 8, 2026WebBaudvillebaudville.comUSFeb 24, 2026May 1, 2026WebAlgenistalgenist.comUSJan 30, 2026Mar 17, 2026Web
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Order
Which change comes first.
Questions
Gorgias to Zendesk, answered.
4 since Nov 6, 2025: each stopped using Gorgias and started using Zendesk in that time. 27 moved the other way.
For the median company, the two changes were 97 days apart.
Started Zendesk first: 100% of the companies we saw.
We record a drop when the signals for Gorgias go away, and an adoption when we first see Zendesk, for example in website code or DNS records. A switch is both, at the same company.
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