Head to head · Last verified Nov 6, 2026
Zendesk vs Gorgias Who uses which, and who's switching.
We see 24K+ companies using Zendesk and 8,800+ using Gorgias. In the last 12 months, 5,600+ started on Zendesk and 1,700+ on Gorgias. 27 moved from Zendesk to Gorgias, and 4 the other way.
24K+Companies using Zendesk
8,800+Companies using Gorgias
31Switched between them
Over time
New customers, month by month.
Switching
Who moves which way.
Companies that stopped using one and started using the other since Nov 6, 2025.
Zendesk
By company size.
Gorgias
By company size.
Zendesk
Top industries.
Gorgias
Top industries.
Questions
Zendesk vs Gorgias, answered.
Zendesk is used by more of the companies we see: 24K+ against 8,800+.
In the last 12 months, 5,600+ companies started using Zendesk and 1,700+ started using Gorgias.
Since Nov 6, 2025, 27 moved from Zendesk to Gorgias and 4 moved from Gorgias to Zendesk.
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