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Switching · Last verified Nov 6, 2026

Companies switching from Zendesk to Zoho Desk 140+ since Nov 6, 2025.

140+ companies stopped using Zendesk and started using Zoho Desk since Nov 6, 2025, and 130+ went the other way. For the median company, the two changes were 100+ days apart.

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ZendeskZoho Desk
140+Zendesk → Zoho Desk
130+Zoho Desk → Zendesk
106 daysMedian gap between the changes
Real switches

How it unfolded.

The latest 3 moves from Zendesk to Zoho Desk, step by step.

LGD Branding + Marketing
  1. Apr 1, 2026Started using Zoho DeskWeb
  2. Nov 6, 2026Stopped using ZendeskWeb
IamBrand-Worthy LTD
  1. Jun 5, 2026Started using Zoho DeskWeb
  2. Nov 5, 2026Stopped using ZendeskWeb
Mutual of Omaha
  1. Apr 29, 2026Started using Zoho DeskWeb
  2. Nov 3, 2026Stopped using ZendeskWeb
Who switched

Companies that made the move.

CompanyCountryStarted Zoho DeskStopped ZendeskSignalLGD Branding + Marketinglgdcom.comUSApr 1, 2026Nov 6, 2026WebIamBrand-Worthy LTDiambrandworthy.com—Jun 5, 2026Nov 5, 2026WebMutual of Omahamutualofomaha.comUSApr 29, 2026Nov 3, 2026WebClínica Nievesclinicanieves.coCONov 2, 2026Dec 21, 2025WebBig Fish Gamesbigfishgames.comUSJul 23, 2026Oct 31, 2026WebSoc. Transportes Romani y Cia. Ltda.busesromani.clCLJul 16, 2026Oct 30, 2026WebHyatt Regency Hotelhyatt.com—Oct 26, 2026May 5, 2026WebCarina Wearcarinawear.comEGOct 25, 2026Jan 4, 2026WebBridgeWisebridgewise.comUSMay 10, 2026Oct 24, 2026WebWebXmetawebxmeta.comPKOct 23, 2026Dec 5, 2025WebEinstein Hospital Israelitaeinstein.brBRAug 31, 2026Oct 17, 2026WebCycsascycsas.com.mxMXNov 29, 2025Oct 16, 2026Web
Showing 12 of 140+Get alerts for new switches
Order

Which change comes first.

Started Zoho Desk first59%
Stopped Zendesk first40%
Both on the same day1%
D2JFMAMJJASO14
Zendesk → Zoho Desk switches, per monthDec 2025 – Oct 2026
Questions

Zendesk to Zoho Desk, answered.

140+ since Nov 6, 2025: each stopped using Zendesk and started using Zoho Desk in that time. 130+ moved the other way.

For the median company, the two changes were 100+ days apart.

Started Zoho Desk first: 59% of the companies we saw.

We record a drop when the signals for Zendesk go away, and an adoption when we first see Zoho Desk, for example in website code or DNS records. A switch is both, at the same company.

More on Zendesk
Companies using Zendesk24K+Companies leaving Zendesk1,600+Zendesk to Intercom58Zendesk vs IntercomZoho Desk to Zendesk130+Zendesk vs Zoho DeskZendesk to Freshdesk260+Freshdesk to Zendesk210+Zendesk vs FreshdeskHelp desk market share
SwitchingAll switches we trackRelated
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