Head to head · Last verified Nov 6, 2026
Zendesk vs Zoho Desk Who uses which, and who's switching.
We see 24K+ companies using Zendesk and 16K+ using Zoho Desk. In the last 12 months, 5,600+ started on Zendesk and 4,100+ on Zoho Desk. 140+ moved from Zendesk to Zoho Desk, and 130+ the other way.
24K+Companies using Zendesk
16K+Companies using Zoho Desk
280+Switched between them
Over time
New customers, month by month.
Switching
Who moves which way.
Companies that stopped using one and started using the other since Nov 6, 2025.
Zendesk
By company size.
Zoho Desk
By company size.
Zendesk
Top industries.
Zoho Desk
Top industries.
Questions
Zendesk vs Zoho Desk, answered.
Zendesk is used by more of the companies we see: 24K+ against 16K+.
In the last 12 months, 5,600+ companies started using Zendesk and 4,100+ started using Zoho Desk.
Since Nov 6, 2025, 140+ moved from Zendesk to Zoho Desk and 130+ moved from Zoho Desk to Zendesk.
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