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Switching · Last verified Nov 6, 2026

Companies switching from Zoho Desk to Intercom 38 since Nov 6, 2025.

38 companies stopped using Zoho Desk and started using Intercom since Nov 6, 2025, and 0 went the other way. For the median company, the two changes were 76 days apart.

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Zoho DeskIntercom
38Zoho Desk → Intercom
Intercom → Zoho Desk
76 daysMedian gap between the changes
Real switches

How it unfolded.

The latest 3 moves from Zoho Desk to Intercom, step by step.

RunMyLease Inc
  1. Sep 24, 2026Stopped using Zoho DeskWeb
  2. Oct 29, 2026Started using IntercomWeb
NexPoint
  1. Feb 3, 2026Stopped using Zoho DeskWeb
  2. Oct 28, 2026Started using IntercomWeb
SimpleTruss
  1. Aug 4, 2026Stopped using Zoho DeskWeb
  2. Oct 22, 2026Started using IntercomWeb
Who switched

Companies that made the move.

CompanyCountryStarted IntercomStopped Zoho DeskSignalRunMyLease Incrunmylease.comUSOct 29, 2026Sep 24, 2026WebNexPointnexpoint.comUSOct 28, 2026Feb 3, 2026WebSimpleTrusssimpletruss.com—Oct 22, 2026Aug 4, 2026WebWafacashwafacash.comMAOct 13, 2026Feb 6, 2026WebLTIMindtree Digital Engineering and Assuranceltimindtree.comUSOct 8, 2026Jun 5, 2026WebXtendOpsxtendops.comUSOct 3, 2026Feb 14, 2026WebColgate-Palmolivecolgatepalmolive.comUSFeb 8, 2026Sep 20, 2026WebDM Flowsdmflows.comUSJun 9, 2026Sep 19, 2026WebSuperMap GISsupermap.comCNSep 18, 2026Jun 21, 2026WebGiftBasketsOverseas.comgiftbasketsoverseas.comUSApr 27, 2026Sep 14, 2026WebAxxeum, Inc.axxeum.comUSMay 2, 2026Sep 12, 2026WebAxelerateaxelerate.comUSSep 12, 2026Feb 7, 2026Web
Showing 12 of 38Get alerts for new switches
Order

Which change comes first.

Started Intercom first55%
Stopped Zoho Desk first42%
Both on the same day3%
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Zoho Desk → Intercom switches, per monthDec 2025 – Oct 2026
Questions

Zoho Desk to Intercom, answered.

38 since Nov 6, 2025: each stopped using Zoho Desk and started using Intercom in that time. 0 moved the other way.

For the median company, the two changes were 76 days apart.

Started Intercom first: 55% of the companies we saw.

We record a drop when the signals for Zoho Desk go away, and an adoption when we first see Intercom, for example in website code or DNS records. A switch is both, at the same company.

More on Zoho Desk
Companies using Zoho Desk16K+Companies leaving Zoho Desk1,000+Zoho Desk to Zendesk130+Zendesk to Zoho Desk140+Zendesk vs Zoho DeskIntercom vs Zoho DeskZoho Desk to Freshdesk210Freshdesk to Zoho Desk220+Zoho Desk vs FreshdeskHelp desk market share
SwitchingAll switches we trackRelated
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