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Leavers · Last verified Nov 6, 2026

Companies leaving Zoho Desk Spotted the week they go.

1,000+ companies stopped using Zoho Desk in the last 90 days. 380+ of this year's leavers have already started using a rival. Here is who, and where they went.

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Companies dropping Zoho Desk, per monthDec 2025 – Oct 2026
1,000+Stopped in the last 90 days
7,000+Stopped in the last 12 months
380+Moved to a rival we track
Who's leaving

Zoho Desk accounts, latest first.

Each row shows when the tool went away and, when we saw it, the rival they moved to.

CompanyIndustrySizeMoved toStoppedSignalLady Askari Limitedladyaskari.comSecurity and Investigations51–200—Nov 5, 2026WebKss Roadways Private Limitedkssroadways.comTransportation/Trucking/Railroad51–200—Nov 5, 2026WebKosmosciencekosmoscience.comResearch Services51–200—Nov 5, 2026WebKernel Data Recoverynucleustechnologies.comIT Services and IT Consulting201–500—Nov 5, 2026WebKenneth Clark Company, Inc.kennethclark.comTransportation/Trucking/Railroad11–50—Nov 5, 2026WebBaker Mediajosephbaker.comAdvertising Services2–10—Nov 5, 2026WebJeffreyRoss Estate Agentsjeffreyross.co.ukReal Estate51–200—Nov 5, 2026WebJennifer Adams Brands, Inc.jenniferadams.comManufacturing11–50—Nov 5, 2026WebJennifer Fisher Jewelryjenniferfisher.comRetail Luxury Goods and Jewelry11–50GorgiasNov 5, 2026WebJames Anderson Estate Agentsjamesanderson.co.ukReal Estate11–50—Nov 5, 2026WebJano's Eventosjanoseventos.comEvents Services1,001–5,000—Nov 5, 2026WebIntrade Africaintradeafrica.comMarket Research11–50—Nov 5, 2026Web
Showing 12 of 1,000+Get these as alerts
Where they go

Destinations.

Share of leavers that started using a rival in the same period.

Freshdesk54%
Zendesk35%
Intercom10%
Gorgias1%
Who leaves

Leavers by company size.

2–10 staff5%
11–50 staff30%
51–200 staff30%
201–500 staff15%
501–1,000 staff8%
1,001–5,000 staff7%
5,001–10,000 staff2%
10,001+ staff3%
For sellers

Selling against Zoho Desk? Hear about it the same week.

Track Zoho Desk and get an email, Slack or webhook alert when one of its customers drops it or adopts a rival.

Team chat · #competitor-alerts
IncumbentlyApp · 9:41
3 new changes across your toolsCorvid Labs dropped Zoho Desk
  • DNS Dropped Zoho Desk: Corvid Labs (corvidlabs.com)
  • Web Adopted Freshdesk: Corvid Labs (corvidlabs.com)
  • DNS Dropped Zoho Desk: Saltbox Retail (saltboxretail.com)
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Questions

Leaving Zoho Desk, answered.

1,000+ companies stopped using Zoho Desk in the last 90 days, and 7,000+ in the last 12 months.

Of the leavers we saw start a rival, the most moved to Freshdesk (54%), then Zendesk (35%).

We record a drop when the signals for Zoho Desk, such as its code on the company's website or its DNS records, go away.

More on Zoho Desk
Companies using Zoho Desk16K+Zoho Desk to Zendesk130+Zendesk to Zoho Desk140+Zendesk vs Zoho DeskZoho Desk to Intercom38Intercom vs Zoho DeskZoho Desk to Freshdesk210Freshdesk to Zoho Desk220+Zoho Desk vs FreshdeskHelp desk market share
LeavingAll tools we trackRelated
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